Introducing Surgery Connect – Improved Patient Communication

We are pleased to announce that our practice is now using Surgery Connect, a modern telephone system designed to improve how we communicate with our patients.

🔹 What this means for you:

• Call queuing and callback options to reduce waiting times

• Improved call handling during busy periods

• Clearer call routing to direct you to the right team

• Enhanced security and call recording for quality and training

Thank you for your patience while we transition to this new system. We're confident it will enhance your experience when contacting the practice.

Published on 5 June 2025