Anima Online Triage

At Chapelford Medical Centre, we understand the challenges patients all over the country are faced with when accessing healthcare and we are constantly striving to offer innovative ways to enhance the service that we provide.

Further to recent survey results, our patients have advised us that they are still struggling to get through to the practice. Therefore, We are updating our Triage service. On Monday 18th September, will be introducing ‘Anima', we are proud to offer an improved way to access services at the surgery and ensure you are able to get the help you need from the right person at the right time.

Our improved Digital Triage Service will be available through our practice website.

On completing an online questionnaire, we will assess your health concerns and queries, and direct the information to our experienced team to ensure that you receive the best possible care, first time.

this is an improved system which will help patients to communicate directly with the admin team and clinic team digitally. 

Please see link below to create account.

We ask that you register for this updated service now so you are ready for when we go live on the 18th of September. You will need an email address to register, alternately you can log in using your NHS login. 


Published on 18 September 2023